Endoscopic Instrumentation
    and Medical Imaging Solutions

Contact Us


Return Policy


Solos Endoscopic Products

Mammoview ®

Complete Camera Systems

Cameras & Accessories

Endoscopic Instruments


Instrument Handles


Laparoscopic Instruments

Rigid Scopes & Accessories


Trocars & Cannulas

Veterinary Instrumentation

Video Carts

Return Policy



Authorization to return goods

All product returns must be authorized in advance by SOLOS Endoscopy. Unauthorized returns will be refused. Each request for return must be made to SOLOS Endoscopy. Freight must be prepaid on all authorized returns.


  Returned Goods Authorization Number

A Returned Goods Authorization (RGA) number must be obtained prior to the return of any items. Upon approval, SOLOS Endoscopy will issue an RGA number.

The RGA must include:

  1. Reason for return: "overstock, ordered in error", etc.

  2. Catalog number, quantity and serial number.

  3. Hospital P.O. number and date, SOLOS Endoscopy invoice number and date, or sales order number.

NOTE: RGA number must be located on the outside of the returned goods for proper crediting. RGA expires 45 days from date of issue.


Merchandise not accepted for return and/or credit

Products that will not be accepted by SOLOS:

  1. Products ordered on a special order or custom basis.

  2. Products not in standard SOLOS packaging.

  3. Products not listed in the current price list or otherwise discontinued.

  4. Case goods products which have been opened.

  5. Products unsuitable for resale (such merchandise will be immediately destroyed by SOLOS).

  6. Products accompanied by an RGA number, but NOT displaying the return label.

  7. Products more than one year old.


Solos Endoscopy, Inc.

Boston/Dedham Commerce Park
65 Sprague Street
Boston, MA 02136

Toll Free: 800-388-6445
Local: 617-360-9700
Fax: 617-360-9740

Home Page


View Products

Find out how to order
our products

Equipment Repair
Information about
common repairs and
product conditioning

About Solos
Our mission, history
and how to reach us

Warranty Information
Read our product
warranty information
and policies

Return Policy
How to return a product

Investor Relations


Mission | Privacy
© 2001-2014 Solos Endoscopy, Inc.